🔒 Privacy Policy

When you use BangFlazz, we may collect the following types of information:

• Account Information: Name, email address, phone number, and Telegram ID when you register or log in.
• Transaction Data: Game top-up orders, payment amounts, player IDs, and transaction history.
• Payment Information: Payment method details (KHQR/ABA). We do not store your full banking credentials.
• Device Information: Browser type, IP address, and device identifiers for security purposes.

• Process and fulfill your game top-up orders
• Manage your account and wallet balance
• Send order confirmations and important updates
• Improve our services and user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations

We do not sell your personal information. We may share your data with:

• Payment Processors: To process KHQR and ABA payments securely.
• Game Top-Up Providers: Player IDs required to fulfill your orders (e.g., Digiflazz).
• Legal Authorities: When required by law or to protect our rights.

We implement industry-standard security measures including:

• Encrypted data transmission (HTTPS/TLS)
• Secure password hashing (bcrypt)
• JWT-based authentication tokens
• Regular security audits and monitoring

We retain your account data for as long as your account is active. Transaction records are kept for a minimum of 2 years for legal and auditing purposes. You may request deletion of your account by contacting our support team.

You have the right to:

• Access and review your personal data
• Update or correct your information
• Request deletion of your account
• Opt out of marketing communications

We use essential cookies for authentication and session management. These are necessary for the proper functioning of our platform and cannot be disabled.

BangFlazz is committed to fair and transparent refund practices:

• Eligibility: Refunds are only issued if we fail to deliver the purchased item within 24 hours of a confirmed payment.
• Incorrect Player ID: Refunds will not be granted for orders with incorrect Player IDs or Game IDs provided by the user. Please double-check your ID before placing an order.
• Request Window: Refund requests must be submitted within 48 hours of the original purchase.
• Refund Method: Approved refunds will be credited to your BangFlazz wallet balance, not returned to your original payment method.
• Wallet Deposits: Funds deposited into your BangFlazz wallet are non-refundable to your bank account but can be used for any purchase on the platform.
• Completed Orders: Once an order has been successfully delivered and confirmed, it cannot be reversed or refunded.
• Processing Time: Refund requests are reviewed within 24 hours. You will be notified via your registered contact method.

To request a refund, contact our support team via Telegram (@BangFlazz) with your order reference number and details.

If you have questions about this Privacy Policy or need assistance, please contact us via:

• Telegram: @BangFlazz
• Facebook: BangFlazz